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Discover trends, best practices, and insights to help you make informed decisions for your organization’s success.

Blog Posts

CRM System Benefits for Your Organization

In a business landscape where customer relationships are key to success, a robust Customer Relationship Management…

How to Choose the Right CRM Tool for Your SMB

Over 60% of small and medium-sized businesses (SMBs) have adopted Customer Relationship Management (CRM) systems to…

CRM Industry Insights & Highlights: Q1 2025

The first quarter of 2025 has brought significant advancements in CRM technology, with leading providers enhancing…

How to Find the Best Customer Service CRM

Providing outstanding customer service is no longer just an added benefit for consumers – it’s a…

Bitrix24 vs HubSpot CRM Showdown: Which is Best for Your Business?

Choosing the right Customer Relationship Management (CRM) platform is a critical decision that can directly impact…

Salesflare vs. Nutshell: Which CRM Is Right for Your Business?

This guide breaks down the core capabilities of both Salesflare and Nutshell as CRM tools to…

CRM Industry Insights & Highlights: November 2024

November 2024 was an exciting month for CRM vendors, with innovations spanning AI integration, automation, and…

Is Your CRM Right for Your Business? A Guide to Assessing Your CRM’s Fit

In today’s competitive landscape, having the right customer relationship management (CRM) tool can make or break…

CRM Industry Insights & Highlights: October 2024

CRM software updates this October focused on enhancing artificial intelligence (AI), data visualization, and integration flexibility,…

How to Prove the ROI of Your CRM

To secure executive buy-in and ongoing support, it’s crucial to prove the CRM’s return on investment…

CRM Industry Insights & Highlights: September 2024

As CRM providers continue to focus on enhancing AI capabilities and automation, we saw a range…

When Should You Start Using a CRM? 4 Signs It’s Time to Make the Switch

In today’s business world, managing customer relationships efficiently can make or break your company’s success. But…

Omnichannel CRM vs. Multichannel CRM: How to Create Seamless Customer Experiences in 2024

Let’s dive deeper into omnichannel CRM and multichannel CRM – understanding the difference is crucial for…
Harnessing the Power of AI, Automation and Machine Learning in CRM

Harnessing the Power of AI, Automation, and Machine Learning in CRM: A 2024 Perspective

In this post, we’ll explore how AI and ML are transforming CRM, enhancing customer relationships, automating…

CRM Industry Insights & Highlights: August 2024

In August 2024, several CRM companies released new features and updates, focusing on artificial intelligence, improved…

SugarCRM vs. Pipedrive: Which CRM Is Right for Your Business?

When it comes to choosing the right CRM for your business, SugarCRM and Pipedrive are two…

Zeynep Awarded Most Influential CEO 2024 – Global (CRM Systems) by CEO Monthly Magazine

Vendor Box is thrilled to announce that our very own CEO, Zeynep, has been honored with…

CRM Industry Insights & Highlights: July 2024

The CRM industry continues to evolve rapidly, with new innovations and updates that enhance the way…

Zoho vs. HubSpot: A Comprehensive Comparison for Your CRM Needs

Choosing the right CRM for your business can be a daunting task, especially when you have…

Attio vs. Insightly: Which CRM is Right for Your Business?

Two notable contenders in the CRM space are Attio and Insightly, with each offering unique features…

Future Trends in CRM: What to Expect and How to Prepare

As businesses strive to deliver better experiences, several key trends are shaping the future of CRM….