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CRM Industry Insights & Highlights: October 2024

CRM software updates this October focused on enhancing artificial intelligence (AI), data visualization, and integration flexibility, helping companies improve customer insights and operational efficiency.

How to Prove the ROI of Your CRM

To secure executive buy-in and ongoing support, it’s crucial to prove the CRM’s return on investment (ROI). This guide will show how sales, marketing, and customer support teams can quantify the value that a CRM brings to the organization.

The Essential Guide to CRM Features: Tailoring Tools for Your Teams

From streamlining communication to analyzing data for actionable insights, CRM systems offer a suite of tools designed to optimize customer interactions and enhance organizational efficiency. In this article, we provide recommendations for the CRM features each team needs.

Key Benefits of a Customer Relationship Management (CRM) Tool

In a business landscape where customer relationships are key to success, a robust Customer Relationship Management (CRM) system can be a game-changer. Explores all the benefits of CRMs for businesses of all sizes—from startups and SMBs to large enterprises.