How to Accelerate User Adoption of New Software Tools in Your Organization
Implementing a new software tool in an organization is never a straightforward process! Here’s a guide on how to increase and speed up user adoption of a new software tool using industry best practices.
The Essential Guide to CRM Features: Tailoring Tools for Your Teams
From streamlining communication to analyzing data for actionable insights, CRM systems offer a suite of tools designed to optimize customer interactions and enhance organizational efficiency. In this article, we provide recommendations for the CRM features each team needs.
Tool Selection Process: How to Get Management Buy-In
The decisions top management make can significantly impact the experience of adopting a new tool—for better or worse. Learn about the role of top management in tool selection, practical ways to avoid the pitfalls, and tips to ensure successful tool implementation and adoption.
Navigating CRM Selection: A Tale of Advocacy, Disappointment, and Lessons Learned
In the realm of enterprise software selection, the journey from identifying needs to final implementation is often fraught with challenges. Learn about Adrian’s lessons in the importance of stakeholder involvement and the pitfalls of top-down decision-making.