CRM Industry Insights & Highlights: November 2024

November 2024 was an exciting month for CRM vendors, with innovations spanning AI integration, automation, and enhanced usability—here are the highlights.
CRM Evaluation Criteria: 5 Key Factors to Consider

In today’s competitive landscape, having the right customer relationship management (CRM) tool can make or break a business’s ability to thrive. But how do you know if your CRM is truly serving your needs?